Donation Refund Policy

Impact 360 Foundation has instituted a donation refund policy to ensure fair and transparent processing of requests for refund of donations as digital payments are becoming more frequent. Impact 360 Foundation expects that all donors will exercise due care and diligence while making donations. Impact 360 Foundation also recognizes that a donation may be made erroneously or donors may change their mindImpact 360 Foundation will examine request for refund of donation and endeavour to make the refund. Impact 360 Foundation may also seek proper explanation and reason from the user. Also, it will require further verification of the user and need documents of proof as well as for donation.

Impact 360 Foundationis not obliged to make refunds and may, in its discretion, decline any requests for refund of donations, particularly if a tax exemption certificate has been issued.

Your refund request must contain the details such as Date of Donation, Amount of Donation, Mode of Donation i.e. Credit Card or Online Payment and should reach Impact 360 Foundationoffice within 7 (Seven) days from the date on which you made the donation i.e.:

• The date on which you Made the donation online, electronically or through other means, OR
• The date on which you Handed over the cheque / demand draft to Impact 360 Foundation or someone authorised by Impact 360 Foundation for this purpose, OR
• The date on which you Despatched the cheque / demand draft to Impact 360 Foundation by other means.
• The refund process may take time 7 to 30 working days depending on the availability of the information from third parties such as Payment Gateway, Banks, etc. through which transaction is done.

Impact 360 Foundation
410, FE Block
Salt Lake Sector III
Kolkata, West Bengal, India, 700106